Legal
Privacy Policy
Last updated: June 2026 · Setnar Properties (Pvt) Ltd
1. Information We Collect
We collect information you provide directly to us, such as your name, phone number, email address, and enquiry details when you fill in a contact form, make a reservation, or create a client account. We also collect usage data when you interact with our website.
2. How We Use Your Information
We use your information to process reservations and sales, communicate with you about your enquiry or property, send account statements and receipts, and improve our services. We will never sell your personal data to third parties.
3. WhatsApp Communications
When you use our WhatsApp enquiry feature, your message is sent directly to our sales team via the WhatsApp platform. Please review WhatsApp's own privacy policy regarding how they handle message data.
4. Data Security
We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. Our client portal uses session-based authentication and encrypted communication.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes described in this policy, to comply with legal obligations, and to resolve disputes.
6. Your Rights
You have the right to access, correct, or request deletion of your personal data held by Setnar Properties. To exercise these rights, please contact us at sales@setnarproperties.com.
7. Cookies
Our website uses session cookies required for authentication. We do not use tracking or advertising cookies. Please see our Cookie Policy for more details.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The date at the top of this page reflects when the policy was last revised. Continued use of our services constitutes acceptance of any changes.
Privacy concerns? Contact our team and we will respond within two business days.